Shipping policy

Leviro Shipping Policy

At Leviro, we’re committed to a smooth and transparent delivery experience for all customers in the United Kingdom. That’s why every UK order ships free—no minimum spend.

Shipping Locations

This policy applies to orders shipped within the United Kingdom only.

Delivery Times

After placing your order, here’s what to expect:

  • Order cut-off time: 5:00 PM (GMT), Monday to Friday
  • Handling time: 1–2 business days (Monday to Friday)
  • Transit time: 4–6 business days (Monday to Friday)
  • Estimated delivery window: 5–8 business days total from the time of order

You’ll receive a dispatch confirmation email with tracking details as soon as your parcel is handed to the courier, typically within 1–2 business days.

Note: Timings are estimates and may vary due to public holidays, carrier delays, severe weather, or remote/less-accessible locations. If we anticipate a longer timeline for your address, we’ll notify you by email.

Carrier Services

We partner with trusted UK carriers to ensure reliable delivery, including:

  • Royal Mail
  • Evri (formerly Hermes)
  • DPD

Shipping Costs

Free Standard Shipping: All UK orders qualify—no minimum purchase required.

Missed Deliveries or Access Issues

If no one is available at delivery, the courier may:

  • Attempt delivery again on a subsequent day; or
  • Leave a note with collection instructions for a local pickup point or depot.

Please use the tracking link in your email for the latest status updates.

Delivery Issues or Missing Packages

If your package is delayed, missing, or arrives damaged, contact us and we’ll resolve it quickly.

Email: info@leviroshop.com

Tracking Your Order

Once shipped, you’ll receive a confirmation email with your tracking number. You can also follow your parcel’s progress on our Order Tracking page.

Contact Information

Store Name: Leviro
Address: 207 Regent Street, London W1B 3HH, United Kingdom
Email: info@leviroshop.com
Phone: +44 204 577 2798

Customer Service Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)
We aim to respond to all emails within 1–2 business days.