Terms of service

OVERVIEW

Welcome to Leviro! The terms “we”, “us”, and “our” refer to Leviro. Leviro operates this website and store, including all related information, content, features, tools, products, and services (the “Services”) to offer you a curated shopping experience. Our store is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (the “Terms”), together with any policies referenced here, describe your rights and responsibilities when using the Services.

Please read these Terms carefully, as they contain important information about your legal rights, including warranty disclaimers and limitations of liability. By visiting, interacting with, or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use or access the Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction of residence and that you consent to any minor dependents using the Services on devices you own, purchase, or manage.

To use the Services, including browsing our store or purchasing products or services, you may be asked to provide certain details such as your email address and billing, payment, and shipping information. You represent and warrant that all information you provide is accurate, current, and complete, and that you have the rights necessary to provide it.

You are solely responsible for safeguarding your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We strive to depict our products and services accurately in our online store. However, colors and appearances may vary based on your device and its settings.

We do not warrant that the appearance or quality of any products or services will meet your expectations or match images shown online.

Product descriptions may change at any time without notice at our sole discretion. We may discontinue products and may limit quantities offered to any person, region, or jurisdiction on a case-by-case basis.

SECTION 3 - ORDERS

When you place an order, you are making an offer to buy. Leviro may accept or decline your order at its discretion. Your order is accepted only when Leviro confirms acceptance, and we must receive and process your payment before acceptance. Please review your order carefully before submitting, as we may be unable to accommodate cancellation requests after acceptance. If we decline, modify, or cancel an order, we will attempt to notify you using the email, billing address, and/or phone number provided at checkout.

Your purchases are subject to return or exchange solely in accordance with our Refund Policy.

You represent and warrant that purchases are for your personal or household use and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotions may change without notice. The price charged is the price in effect at the time of order and will be set out in your order confirmation email. Unless expressly stated, prices exclude taxes, shipping, handling, customs, and import charges.

Prices in our online store may differ from those in physical stores or other third-party stores. From time to time, promotions may affect pricing and will be governed by terms separate from these Terms. If there is a conflict, the promotion terms control.

You agree to provide current, complete, and accurate purchase, payment, and account information for all transactions and to promptly update details (including email address and payment card information) so we can complete transactions and contact you as needed.

You represent and warrant that (i) the card information you provide is true, correct, and complete, (ii) you are authorized to use the payment method, (iii) charges will be honored by your card issuer, and (iv) you will pay all charges at posted prices, including shipping, handling, and applicable taxes.

SECTION 5 - SHIPPING AND DELIVERY

We are not liable for shipping or delivery delays. Delivery times are estimates only and not guaranteed. We are not responsible for delays caused by carriers, customs, or events beyond our control. Title and risk of loss pass to you when products are transferred to the carrier.

SECTION 6 - INTELLECTUAL PROPERTY

The Services—including trademarks, brands, text, displays, images, graphics, reviews, video, audio, and the design, selection, and arrangement thereof—are owned by Leviro, its affiliates, or licensors and are protected by applicable intellectual property laws.

You may use the Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works of, publicly display or perform, republish, download, store, or transmit any material from the Services without our prior written consent. Except as expressly stated, nothing in these Terms grants any license or rights under any intellectual property of Leviro, Shopify, or third parties. All rights not expressly granted are reserved.

Leviro’s names, logos, product and service names, designs, and slogans are trademarks of Leviro or its affiliates or licensors. You may not use such marks without prior written permission. Shopify’s names and marks are trademarks of Shopify. Other names and marks belong to their respective owners.

SECTION 7 - OPTIONAL TOOLS

You may be given access to third-party tools as part of the Services, which we do not monitor or control.

You acknowledge that we provide access to such tools “as is” and “as available,” without warranties or endorsements. We have no liability arising from your use of optional tools.

Your use of any optional tools is entirely at your own risk and subject to the third party’s terms. We may introduce new features or tools in the future; such features form part of the Services and are subject to these Terms.

SECTION 8 - THIRD-PARTY LINKS

The Services may include materials or links to third-party websites (including embedded functionality). We are not responsible for examining or evaluating such content or its accuracy. Accessing third-party materials or sites is at your own risk.

We are not liable for harm or damages related to your use of third-party sites, products, services, resources, or content. Review third-party policies before engaging in any transaction. Complaints or questions regarding third-party offerings should be directed to the third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Leviro is powered by Shopify. However, sales and purchases in our store are made directly with Leviro. By using the Services, you acknowledge that Shopify is not responsible for any aspect of sales between you and Leviro, including any injury, damage, or loss arising from purchased products or services. You expressly release Shopify and its affiliates from all claims related to your transactions with Leviro.

SECTION 10 - PRIVACY POLICY

All personal information collected through the Services is subject to our Privacy Policy (available on this site). Certain personal information may also be subject to Shopify’s Privacy Policy. By using the Services, you acknowledge that you have read these privacy policies.

Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services to provide and improve the Services. Information you submit may be transmitted to and shared with Shopify and third parties (including those in other countries) to provide services to you. See our Privacy Policy for details on how we, Shopify, and our partners handle your personal information.

SECTION 11 - FEEDBACK

If you submit or transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (“Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial purposes.

You represent and warrant that: (i) you own or have rights to the Feedback; (ii) you have disclosed any compensation or incentives; and (iii) your Feedback complies with these Terms. We have no obligation to (1) keep Feedback confidential; (2) pay compensation; or (3) respond.

We may—but are not obligated to—monitor, edit, or remove Feedback we determine to be unlawful, offensive, threatening, libelous, defamatory, obscene, or otherwise objectionable, or that violates intellectual property rights or these Terms.

You agree your Feedback will not violate third-party rights and will not contain unlawful or harmful content or malware. You may not use a false email address or mislead us or others as to the origin of Feedback. You are solely responsible for your Feedback and its accuracy.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

From time to time, information on the Services may contain errors or omissions (e.g., product descriptions, pricing, promotions, offers, shipping charges, transit times, availability). We reserve the right to correct any errors, and to change or update information or cancel orders if information is inaccurate at any time without prior notice (including after an order is submitted).

SECTION 13 - PROHIBITED USES

You may use the Services only for lawful purposes. You may not, directly or indirectly: (a) use the Services for unlawful or malicious purposes; (b) violate applicable laws or regulations; (c) infringe intellectual property rights; (d) harass, abuse, insult, defame, intimidate, or harm others; (e) transmit false or misleading information; (f) upload or use material that violates these Terms; (g) send unsolicited advertising or similar solicitations; (h) impersonate others; or (i) engage in conduct that restricts or inhibits anyone’s use or enjoyment of the Services or that may harm Leviro, Shopify, or users, or expose them to liability.

Additionally, you agree not to: (a) upload viruses or malicious code; (b) reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services; (c) collect or track personal information of others; (d) spam, phish, pharm, pretext, spider, crawl, or scrape; or (e) interfere with or circumvent security features. We may suspend, disable, or terminate your account at any time without notice for violations.

SECTION 14 - TERMINATION

We may terminate this agreement or your access to the Services (or any part of it) at any time in our sole discretion without notice. You remain responsible for all amounts due up to and including the date of termination.

The following sections survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any provisions that by their nature should survive.

SECTION 15 - DISCLAIMER OF WARRANTIES

Information on or through the Services is provided for general informational purposes only. We do not warrant its accuracy, completeness, or usefulness, and any reliance is at your own risk. Except as expressly stated by Leviro, the Services and all products offered are provided “as is” and “as available,” without warranties of any kind, whether express or implied, including implied warranties of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. Some jurisdictions do not allow disclaimers of implied warranties, so the above may not apply to you.

SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, in no event shall Leviro, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, or licensors, or Shopify and its affiliates, be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind (including lost profits, revenue, savings, data, or replacement costs), whether based in contract, tort (including negligence), strict liability, or otherwise, arising from or related to your use of the Services or any products purchased, including errors or omissions in content, or any loss or damage incurred as a result of using the Services or any content or product made available via the Services, even if advised of the possibility.

SECTION 17 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Leviro, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, or claims (including reasonable attorneys’ fees) arising out of: (1) your breach of these Terms or referenced documents; (2) your violation of law or third-party rights; or (3) your access to or use of the Services.

We will notify you of any indemnifiable claim (a delay in notification will not relieve your obligations unless materially prejudicial). We may control the defense and settlement (at your expense), including counsel selection, and will not settle any claim requiring non-monetary obligations from you without your consent (not unreasonably withheld). You will cooperate in the defense, including providing relevant documents.

SECTION 18 - SEVERABILITY

If any provision of these Terms is found unlawful, void, or unenforceable, it shall be enforced to the maximum extent permitted, and the unenforceable portion shall be deemed severed. The remainder of the Terms remains in full force.

SECTION 19 - WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision is not a waiver of such right or provision.

These Terms and any policies or operating rules posted on this site or in respect of the Services constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding all prior agreements, communications, and proposals, whether oral or written. Any ambiguities in interpretation shall not be construed against the drafting party.

SECTION 20 - ASSIGNMENT

You may not delegate, transfer, or assign these Terms or any rights or obligations without our prior written consent; any attempt is null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice.

SECTION 21 - GOVERNING LAW

These Terms and any separate agreements for the provision of Services shall be governed by and construed in accordance with the laws and courts in the jurisdiction where Leviro is headquartered. You and Leviro consent to venue and personal jurisdiction in such courts.

SECTION 22 - HEADINGS

Headings are for convenience only and do not limit or otherwise affect these Terms.

SECTION 23 - CHANGES TO TERMS OF SERVICE

You can review the current version of these Terms at any time on this page. We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check for changes. We will notify you of material changes as required by law, and such changes are effective on the date specified in the notice. Your continued use of the Services following any changes constitutes acceptance.

SECTION 24 - CONTACT INFORMATION

Store Name: Leviro
Address: 207 Regent Street, London W1B 3HH, United Kingdom
Email: info@leviroshop.com
Phone: +44 204 577 2798

Customer Service Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)
We aim to respond to all emails within 1–2 business days.